Privacy Policy – 7f77 Online Gaming Pakistan

1Introduction

This Privacy Policy explains how 7f77 collects, uses, stores and protects the personal information of players who use the 7f77 platform — including the website at 7f77.vin, the mobile app and all associated services. By creating an account or using the platform, you acknowledge that you have read and understood this policy.

7f77 is committed to handling your data responsibly. We collect only what is necessary, use it only for the purposes described in this policy, and take reasonable steps to keep it secure. This policy applies to all players, including those based in Pakistan who deposit in PKR and use the platform for cricket betting, slots, fish games and live casino.

2Data We Collect

7f77 collects personal information at the point of registration and during your ongoing use of the platform. The categories of data we collect include:

• Registration data: Your name, date of birth, mobile number and any other details provided when creating your account.
• Identity verification data: Where requested, copies of identity documents such as a CNIC or passport to verify your age and identity.
• Payment data: Your JazzCash number, Easypaisa number, Raast ID, bank account details or card information used to deposit or withdraw funds in PKR.
• Transactional data: Records of deposits, withdrawals, bets placed, games played, bonuses claimed and related activity on your account.
• Device and technical data: IP address, device type, operating system, browser type, session timestamps and app version.
• Usage data: Pages visited, features used, time spent on the platform and navigation patterns within the app or website.
• Communication data: Messages sent through live chat or email support, including the content of those communications and response records.
• Marketing preferences: Your choices regarding promotional communications, push notifications and bonus offers.

We do not collect data that is unnecessary for operating your account or ensuring platform security. Where we request additional verification data, we explain why it is needed before you provide it.

3How We Use Your Data

The personal data collected by 7f77 is used for the following purposes:

• Account management: Creating and maintaining your player account, processing logins and keeping your account details up to date.
• Payment processing: Handling PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfers and other supported methods.
• Security and fraud prevention: Detecting and preventing unauthorised account access, multi-accounting, promotional abuse, money laundering and other prohibited activity.
• Platform improvement: Analysing usage patterns to improve the performance, design and features of the 7f77 website and app.
• Customer support: Responding to your queries, resolving disputes and managing account issues through the support team.
• Responsible gaming: Monitoring for indicators of problem gaming behaviour and applying account restrictions or self-exclusion where requested or appropriate.
• Marketing communications: Sending you bonus offers, promotional updates and platform news, subject to your preferences. You can opt out at any time.
• Legal and compliance purposes: Maintaining records as required for the lawful operation of the platform.

4Payment Data and Financial Information

When you make a deposit or withdrawal on 7f77, the payment is processed through your chosen payment method — JazzCash, Easypaisa, Raast, bank transfer, debit/credit card or mobile wallet. All transactions are conducted in PKR.

Payment data is handled with the highest level of care. 7f77 does not store full card numbers on its own servers. Card payment processing is handled by PCI-DSS compliant third-party payment processors, meaning your card data is encrypted and managed by systems built specifically for financial security.

• Your JazzCash or Easypaisa mobile number is stored to enable withdrawals to your registered account and to verify that deposits come from your own account.
• Bank account details provided for withdrawal purposes are stored securely and used only for processing your withdrawal to the correct account.
• Transaction histories are retained for record-keeping and dispute resolution purposes. You can view your own transaction history within your account at any time.
• 7f77 will never ask for your full PIN, OTP or mobile banking password. If you receive a message claiming to be from 7f77 and asking for such information, treat it as a scam and contact our support immediately.

5Data Sharing and Third Parties

7f77 does not sell your personal data. We do not share your data with third parties for their own marketing purposes. However, we do work with a limited set of trusted service providers who need access to certain data to help us operate the platform. These include:

• Payment processors: To handle deposits and withdrawals via JazzCash, Easypaisa, Raast and card payment networks.
• Game providers: Third-party game studios whose slots, fish games and casino products are integrated into the 7f77 platform. These providers may receive session data to operate their games correctly.
• Fraud detection services: Specialist tools that help identify unusual activity, multi-accounting or automated bot use on the platform.
• Customer support tools: Software platforms used to manage live chat and support ticket communications.
• Analytics providers: Tools that help us understand how players use the platform, so we can improve the experience. Data shared for analytics purposes is anonymised or aggregated where possible.

All third-party service providers who receive data are required to handle it securely and to use it only for the specific purpose for which it was shared. They are not permitted to use 7f77 player data for their own commercial purposes.

In exceptional circumstances, 7f77 may be required to disclose player data in response to a lawful legal process or to protect the safety and security of the platform and its users. Any such disclosure would be made only to the extent required and in line with applicable law.

6Data Retention

7f77 retains your personal data for as long as your account is active and for a reasonable period after account closure. Retention periods depend on the type of data and the purpose for which it was collected:

• Account and identity data: Retained while your account is active and for a period after closure for dispute resolution and compliance record-keeping.
• Transaction records: Financial records including deposits, withdrawals and bet histories are retained for an extended period for accounting and dispute resolution purposes.
• Support communications: Chat and email records are retained for a period sufficient to manage ongoing or future support queries related to your account.
• Technical and device data: Log data such as IP addresses and session records are retained for a shorter period unless required for an active security investigation.

When data is no longer required and the retention period has passed, it is securely deleted or anonymised. If you request account closure, we will begin the deletion process for non-essential data after confirming the closure and settling any outstanding balance.

7How We Protect Your Data

7f77 implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. These include:

• SSL/TLS encryption on all data transmitted between your device and the 7f77 platform.
• Encryption of sensitive data fields in our database, including payment identifiers and identity document references.
• Access controls that limit which staff members can view personal data, based on their role and the specific tasks they need to perform.
• Regular security monitoring and logging to detect unusual access patterns or potential breaches.
• Two-factor authentication options for player accounts, which we strongly recommend enabling.

While 7f77 takes all reasonable precautions, no online system can guarantee absolute security. You also play an important role in keeping your account secure — use a strong, unique password, enable two-factor authentication if available, and never share your login credentials with anyone.

8Cookies and Tracking

7f77 uses cookies and similar technologies on the website and in the mobile app to enable core functionality, improve performance and understand how players use the platform. Cookies are small files stored on your device that help us recognise your session, remember your preferences and measure platform usage.

The types of cookies used by 7f77 include:

• Essential cookies: Required for the platform to function. These manage your login session, maintain your account state and enable secure payment flows. These cannot be disabled without affecting core platform functionality.
• Performance cookies: Collect anonymised data about how players navigate the platform — which pages are visited most, how long sessions last and where errors occur. This data is used to improve the platform.
• Functional cookies: Remember your preferences such as language settings, notification choices and display options.
• Analytics cookies: Help us understand aggregate usage patterns across the player base to guide platform development decisions.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect your ability to log in or use core features. On the 7f77 app, equivalent device identifiers and session tokens are used in place of browser cookies and are governed by the same principles described here.

9Your Data Rights

As a 7f77 player you have the following rights in relation to your personal data. To exercise any of these rights, contact the support team through in-site live chat or by email.

7f77 will respond to all data rights requests as promptly as possible. In some cases we may need to verify your identity before actioning a request to ensure your data is not disclosed to someone else.

Data We Collect — Quick Reference

10Minors and Age Verification

7f77 is strictly an adults-only platform. Players must be at least 18 years of age to register or use the platform. We do not knowingly collect personal data from anyone under the age of 18.

Where there is a reasonable suspicion that an account holder is under 18 — based on the information provided, verification documents or any other indicator — the account will be suspended pending age verification. If the account holder is found to be under 18, the account will be closed and any deposits returned to the original payment source. No winnings will be paid out to accounts found to belong to minors.

If you believe a person under 18 has created a 7f77 account, please contact support immediately. Parents and guardians are encouraged to use parental control tools on shared devices to prevent minors from accessing online gaming platforms.

11Changes to This Privacy Policy

7f77 may update this Privacy Policy from time to time to reflect changes in how we operate, the services we offer or our data handling practices. When material changes are made, the "last updated" date at the top of this page will be revised and a notice will be displayed on the platform.

We encourage you to review this policy periodically. Continued use of the 7f77 platform after an updated policy has been published constitutes your acceptance of the revised terms. If you disagree with any changes, you should stop using the platform and contact support to request account closure.

12Contact and Privacy Queries

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information is being handled, please contact the 7f77 support team. Support is available 24/7 through in-site live chat.

You can also reach us by email — the support email address is displayed in the footer of every page. When contacting us about a data matter, please include your registered mobile number or account username so we can locate your account and respond accurately.

For data deletion or portability requests, please allow up to 14 working days for processing. Identity verification may be required before any data is disclosed or deleted.